Privacy Policy

Privacy Policy

At KheloGram, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our website, mobile application, and other services (collectively referred to as "Platform"). By using the KheloGram Platform, you consent to the practices described in this Privacy Policy.

Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

KheloGram collects different types of information to provide you with a better experience and to improve our services. We may collect the following types of information:

Personal Information

When you use KheloGram’s Platform, we may ask for personal details to create and manage your account. The personal information we collect may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Date of birth
  • Location (city, state, country)
  • Profile picture
  • Social media handles (optional)

This information is typically required to create an account, register for events, or interact with the Platform in a personalized way.

Non-Personal Information

We also collect non-personal data that helps us improve the Platform’s functionality and user experience. This may include:

  • Device information (e.g., device type, operating system, browser type)
  • IP address
  • Geolocation data (if enabled)
  • Usage data (e.g., pages visited, time spent on the Platform, clicks, and other actions)

This data helps us analyze trends, track users' movements around the Platform, and gather demographic information.

Payment Information

If you make any transactions on KheloGram (e.g., event registrations, academy subscriptions), we may collect payment information such as credit card details or other payment methods. However, we do not store sensitive payment information directly on our Platform. Instead, payments are processed securely by third-party payment processors.

2. How We Use Your Information

The information we collect is used to provide you with a more efficient, personalized experience. We may use your information for the following purposes:

  • Account Management: To create and manage your user profile, including event registrations, athlete profiles, and communications.
  • Improved User Experience: To personalize content and features according to your interests and preferences, such as recommended events or academy listings.
  • Communication: To send important updates, including notifications about events, new features, promotions, or other Platform-related information. We may also send customer service-related communications.
  • Processing Transactions: To process payments for event registrations, academy enrollments, or other services.
  • Marketing: To send marketing communications (only with your consent), including newsletters, promotional offers, and updates about KheloGram.
  • Analytics and Improvements: To analyze usage patterns and improve the overall functionality and user experience of the Platform.

3. How We Share Your Information

KheloGram respects your privacy and will not sell, rent, or share your personal information with third parties, except as described in this Privacy Policy or with your consent.

Service Providers

We may share your information with third-party service providers who assist us in operating the Platform, processing payments, sending emails, and analyzing usage data. These third-party providers are contractually obligated to use your information only for the purposes for which it is provided and are prohibited from using it for their own purposes.

Legal Requirements

We may disclose your information when required to do so by law, including responding to subpoenas, court orders, or other legal processes, or when we believe disclosure is necessary to protect the rights, property, or safety of KheloGram, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of KheloGram’s assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and outline your privacy choices in such cases.

4. Cookies and Tracking Technologies

KheloGram uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our Platform. These technologies help us track your preferences, personalize content, and analyze usage patterns.

Types of Cookies We Use

  • Necessary Cookies: These are essential for the functioning of the Platform (e.g., to remember your login credentials or ensure the Platform works properly).
  • Performance Cookies: These cookies help us analyze how visitors use the Platform, which helps us improve its performance.
  • Targeting Cookies: These cookies track your browsing habits and help us show you personalized ads or content based on your interests.

You can control cookie settings through your browser. However, please note that disabling cookies may affect the functionality of the Platform.

5. Data Security

KheloGram employs industry-standard security measures to protect your personal data. We use encryption protocols (e.g., SSL) to secure sensitive information, such as payment details, when transmitted across the internet.

However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect any unauthorized activity on your account.

6. Your Rights and Choices

You have the right to control how we use your information. Here are the key rights you can exercise:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can update or correct your personal information through your account settings.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in our communications.
  • Cookies: You can manage cookie settings through your browser. Please refer to your browser’s help section for more information on how to delete or block cookies.

To exercise any of these rights, please contact us at [contact@khelogram.com].

7. International Data Transfers

KheloGram is a global platform, and as such, your personal information may be transferred to, stored, or processed in countries outside your country of residence. By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws than your own.

8. Children’s Privacy

KheloGram does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not use the Platform or provide any personal information to us. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Thank you for using KheloGram. Your privacy is important to us, and we are committed to protecting your personal data.

By using KheloGram, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.